About Us

Where We Are Today

With sophisticated online and mobile banking services, we have our feet firmly planted in the 21st century, but we still believe in the power of lifetime relationships and old-fashioned service. Let us show you the peace of mind that only the best personal service, sound advice, and leading-edge technology can bring.

 

Our Core Values

We do the right thing

We draw strength from diversity

We are committed to our communities

We put people first

 

Meet our team

Our Service Guarantee

Should you have any concerns concerning the Bank’s consumer services, you are urged to call the Bank and ask to speak to a Branch Manager or, in the Manager’s absence, with the Assistant Branch Manager. Every effort will be made to address and resolve your problem on the phone. If, after the call, you are still not satisfied, please use our complaint form. Complete the form and drop it off at the nearest branch or mail it to the Consumer Complaint Office at the Bank’s Roslindale office address above. We will investigate your complaint and deliver to you a written explanation of its findings within three business days after the conclusion of its investigation, but in no event later than thirty (30) days after receipt of your written complaint.

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