your neighborhood bank

We are proud to help our customers buy the homes where their family histories will be made, turn their passions into businesses that help our local economy thrive, and save for secure and adventure-filled retirements.   We hope you’ll make us your bank for life.

history

For more than four generations, TCB has been helping our customers make their goals and dreams a reality. We opened our doors on South Street in Roslindale in April 1898 as Roslindale Cooperative Bank. From 1928 to 1956, our main office was located on the corner of Corinth Street. In 1956, we moved to 40 Belgrade Avenue, where we still are today. Our West Roxbury branch opened in the fall of 1994, and four years later we merged with Charlestown Cooperative Bank to become The Cooperative Bank. Today, we are known as TCB.

today

With sophisticated online and mobile banking services, we have our feet firmly planted in the 21st century, but we still believe in the power of lifetime relationships and old-fashioned service. Let us show you the peace of mind that only the best personal service, sound advice and leading-edge technology can bring.

meet the team

Phil Bryan

President CEO

Phil is a proven leader with a strong vision for TCB’s future. He has direct responsibility for the day-to-day operations of the Bank, including developing strategies that improve customer value, furthering customer satisfaction, and driving the organization’s financial success. He is known for his open door policy with staff and his generous mentorship.

Scott Terrien

Vice President Retail Banking
NMLS #1076636

Scott oversees our retail division, which includes administering our branch network (three branches and over $260M in deposits). His responsibilities for the division include customer service, business development, product development and marketing initiatives. Scott is also a board member of West Roxbury Main Streets, a non-profit that promotes and enhances West Roxbury’s business district.

Miguel Rosado

Senior Vice President Senior Commercial Lender

Miguel oversees TCB’s commercial lending division. He is an industry veteran of over 20 years, with expertise in commercial real estate lending, business loans, and credit and portfolio review.

Elaine Buckley

Senior Vice President Risk Management NMLS #523108

Elaine oversees the Bank’s Enterprise Risk Management, Compliance and Audit areas. She brings over 20 years of expertise in all aspects of lending, regulatory compliance, quality assurance and policy implementation. She also serves as the Bank’s Community Reinvestment Officer. Elaine is a graduate of Suffolk University.

Phil O’Connor

Senior Vice President Chief Financial Officer

Phil is responsible for managing the Bank’s financial administration and accounting functions, as well as supporting the strategic direction of the bank. With over 30 years of industry experience, Phil has an extensive background in strategic planning, risk management, and financial management.

Margaret Loughlin

Senior Vice President Operations & Information Technology

Margaret is responsible for managing our operations and technology programs. Her focus is the current and future technology and operational needs of the Bank, recommending solutions and establishing budgetary and performance guidelines. She oversees our technology risk management program and develops and revises operational procedures to ensure efficiency and compliance. Margaret has served as an executive or board member for community organizations including DOVE Inc. (Domestic Violence Ended) and the Wild Hearts Therapeutic Equestrian Program.

Lauren Kiefer

Director of Human Resources

Lauren provides strategic human resource leadership to meet the bank’s business objectives by developing and implementing human resource policies, programs, and services. Lauren created and chairs TCB’s Employee Engagement Team.  She has a BS from the University of Delaware and received her Human Resources Management Certificate from Strayer University.

John Battaglia

Senior Vice President Mortgage Operations
NMLS #5522

John brings over 30 years of experience as a mortgage banking executive. As SVP, he oversees the residential lending group and enjoys working with customers on their home financing needs. John serves as an active member in the banking community as the American Banker Chairman of the Mortgage Markets Committee, and is involved in the Massachusetts Mortgage Bankers Association Compliance Committee. Alongside his banking community devotion, John also supports his local community by participating on the board of the John Barker Youth Basketball League, and is the coach for a local youth football team.