Part Time Teller (Roslindale)
The Cooperative Bank (TCB) is currently recruiting for a Part-Time Teller at our Roslindale location! We are looking for an individual who is passionate about customer service and enjoys working in a dynamic and friendly environment! We are looking for a commitment of 29 hours per week, covering Saturdays on a rotation. The candidate must have reliable transportation and must have flexibility covering our branches as needed.
Overview:
You will be responsible for accurately processing a variety of financial transactions while serving as an effective source of information for our customers. Your role is crucial in providing friendly, professional, confidential, and efficient assistance to ensure a positive customer experience and minimize wait times.
Responsibilities:
- Accurately process financial transactions, including deposits, withdrawals, and payments
- Provide friendly and professional service to customers, ensuring their needs are met
- Maintain confidentiality and security of customer information
- Handle customer inquiries and provide relevant information about TCB’s products and services
Requirements:
- High school degree or GED required
- Cash handling and customer service experience is strongly preferred
- Attention to detail and ability to process transactions accurately
- Prior banking experience is a plus
Compensation
- $21.00 an hour
Click here to apply: Part Time Teller (Roslindale)
Senior Loan Servicing Specialist (Roslindale)
TCB (The Cooperative Bank) has a full-time opportunity for a Senior Loan Servicing Specialist at our corporate headquarters in the heart of Roslindale village. This position reports to the AVP, Loan Servicing Supervisor and is responsible for the ongoing set-up and review of all new residential and commercial real estate, commercial and industrial loans and supporting the loan servicing team.
DUTIES & RESPONSIBILITIES
- Responsible for the setup of all new residential and commercial real estate, commercial and industrial loans. Reviews loan approval summary and compares it against the loan. Reviews loan note for accuracy and compliance with rate and general lending policy and guidelines.
- Performs quality control reviews on all consumer loans, loan modifications, and renewals processed on the core system. Tracks and performs necessary maintenance.
- Review processing of all participation loan remittance. Completes the remittance worksheets and ensures that the payment and interest rates are processed according to the terms on the loan notes. Maintains accurate accounting on all participation loans. Works with the Accounting Department to balance general ledger accounts.
- Provides documentation expertise to the team, interpreting complex loan documents and processing the most complicated transactions. Handles escalated situations and provides problem resolution.
KNOWLEDGE & SKILLS
- A high school degree or GED is required.
- 3 – 5 years of similar or related experience, loan servicing experience highly preferred.
- Experience with COCC Insight preferred.
- Proficient with Microsoft Office products (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong attention to detail, ability to meet deadlines in a fast-paced environment.
COMPENSATION & BENEFITS
- $67,470 – $84,338 depending on experience (salaried position).
- Eligible for medical, dental, vision, life and disability insurance and 401k Plan.
- Generous Paid Time Off.
Click here to apply: Senior Loan Servicing Specialist (Roslindale)
We Draw Strength From Diversity
The Cooperative Bank is an Equal Opportunity/Affirmative Action Employer and is committed to a diverse workforce. Applicants that require accommodation in the job application process may email us at HumanResources@bank-tcb.com for further assistance.
As part of our affirmative action program, we ask every applicant to complete a voluntary self-identification form. Please understand that completing this form is completely voluntary. This information is treated as confidential and will only be used in accordance with our affirmative action program.
We are committed to providing equal opportunity for all employees and applicants regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity, pregnancy, childbirth, and or conditions relating to pregnancy or any other related medical conditions or any other status protected by Federal, State or local laws.
View The Cooperative Bank EEO Policy Statement
Click on this link to view the Know Your Rights: Workplace Discrimination is Illegal