careers

Look no further for a rewarding career

with a strong and stable community bank!

President and Chief Executive Officer

For more than four generations, TCB has been helping their customers make their goals and dreams a reality. The Bank opened their doors on South Street in Roslindale in April 1898 as Roslindale Cooperative Bank. In 1956, they moved to 40 Belgrade Avenue, where they are currently still located. The West Roxbury branch opened in the fall of 1994, and four years later they merged with Charlestown Cooperative Bank, where they still maintain a branch location. The Bank is very committed to its Boston roots and serving the local community. They are financially sound and are focused on their growth initiative, as evidenced by their launch of a new office in Jamaica Plain opening this year.

Position Scope

The President and Chief Executive Officer (CEO) is responsible for the day-to-day operations of the Bank, to achieve its objectives as defined under the direction of the Board of Directors. The CEO will provide leadership, guidance and motivation to its employees, resulting in profitability and growth for the Bank. The Executive will create short and long-term planning activities and assure the adequacy of strategic and financial planning. The Bank’s leader will actively participate in community activities and industry associations. Additionally, the CEO will implement successful business development programs to enhance the growth of the Bank.

The CEO will have strong relationships with members of the Board of Directors, internal managers, community and business leaders. Integrity, openness, vision, innovation, good judgement and decision making as well as empathy, are the keys to success in this position. Excellent communication skills are vital, not only in this role, but to the success of the Bank overall.

Position Responsibilities

 Marketing and Community Outreach

• Actively participates in community and professional activities to position the Bank as a strong leader and respected competitor in the local area.
• Establishes and maintains relationships with community leaders and business owners to facilitate the development of new business.
• Promotes and directs the overall growth and prosperity of the Bank by professionally serving the customers of the community.
• Coordinates the implementation of sales strategies and marketing approaches based on internal and external forecasts and market trends.
• Directs the formulation of the organization’s product mix and determines the overall marketing strategy.
• Actively solicits new business for the Bank.
• Leads and encourages Senior Management to carry out marketing and community outreach on behalf of the Bank.

Internal Controls (Policies and Procedures, Compliance)

• Oversees the development of operating policies and procedures necessary to operate a safe and sound bank.
• Researches and recommends operating policies, procedures and a general operating philosophy to the Board of Directors. Ensures that measures are taken to correct unsatisfactory results.
• Acts as a primary liaison between the Bank and its regulators to maintain a good working relationship, which includes preparing timely responses to all regulatory requests and examinations.
• Complies with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.
• Promotes a compliance culture in the Bank including Code of Ethics, Code of Conduct, Lending, etc.

Human Capital Management

• Promotes an environment conducive to high morale and dedication of the staff.
• Establishes performance standards for Executive Officers of the Bank; monitor, coach and critique performance.
• Coordinates appropriate staffing levels, assuring continuity of management and a high level of service.
• Continuously develops the Bank’s employees by providing professional growth opportunities, coaching and mentoring.
• Advises Senior Management on issues including salary administration, management trends and incentives, hiring and termination decisions, departmental objectives and overall Bank goals.
• Ensures that all officers and employees are properly trained and cross-trained.
• Determines long and short-term officer and employee compensation strategies.
• Promotes an ethical and respectful workplace by, among other things, leading by example and with integrity.

Finance

• Proactively monitors the Bank’s financial results, grow loans, deposits and revenue, maximize profitability and minimize financial risk and losses.
• Safeguards the adequacy of capital and the proper relationship between assets and liabilities.
• Actively manages the investment portfolio, within ALCO approved parameters, to optimize returns.
• Manages balance sheet strategy, including deposit and loan pricing.
• Oversees the management of the Bank’s current portfolio, assuring the institution remains financially strong, with a focus on responsible growth.

Strategic Planning

• Develops and approves the overall operating budget for the Bank and directs the development of the annual strategic/business plan.
• Reviews lending activity reports to ensure compliance with Bank policies, regulatory requirements and the timely identification and resolution of problem loans.
• Reviews financial reports to ensure accuracy and completeness.
• Collaborates proactively with Finance, Lending, Retail and Operations Executives to ensure alignment on profitability expectations and operational capabilities.

Board of Directors and Committees

• Serves as a member of the Board of Directors, as well as on several Bank committees as required, such as Executive Committee, Loan Committee, Corporate Governance, Asset-Liability Committee, Compliance Committee, Credit Committee, Technology Committee and other internal committees.
• Works closely with the Chairman of the Board in all matters dealing with Bank strategy and community/customer relations.
• Understands the role of the Board of Directors, where the Board establishes policies for the Bank and oversees the business. Develops a working relationship and fosters positive communications with all Board members.

Candidate Education and Work Experience

• Bachelor’s Degree, advanced degrees/licenses or certifications such as CPA or MBA, highly preferred
• Minimum of 15+ years of experience (including time spent in preparatory positions)
• Strong character and high ethical values
• Driven and strategic leader with a visionary mindset
• Strong leadership, management, supervisory and interpersonal skills
• Demonstrated ability to work collaboratively with the Board of Directors
• Integrates well with Senior Management and all Bank employees
• Commercial Lending or Residential Lending background is desired
• Excellent verbal and written communication/presentation skills

Click here to apply: President and Chief Executive Officer

Newfound Associates, an Executive Search firm, will be managing the search process.

Commercial Credit Analyst

The Cooperative Bank has a full-time opportunity for a Commercial Credit Analyst at our corporate headquarters in the heart of Roslindale Village.  The Commercial Credit Analyst reports to the VP, Commercial Credit Manager and works with the other lending personnel to ensure the credit worthiness of our existing portfolio and new loan requests.  Responsibilities include performing credit analysis and other work requests as assigned by the VP, Commercial Credit Manager in order to meet deadlines.

Qualified candidates will possess at a minimum:

• Bachelor’s degree in accounting, finance, business administration or a related field strongly preferred.
• Experience in the banking and/or finance industry with a minimum of one year of financial analysis experience required
• Working knowledge of commercial real estate and C&I financing in a Bank environment preferred
• Must be able to read, analyze and interpret government regulations, legal documents, technical procedures, and complex financial documents, and effectively respond to inquiries from outside consultants, customers, managers, vendors, and employees.
• Must possess strong listening, verbal and written communication skills
• Ability to perform complex mathematical problem solving and calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
• Ability to define problems, establish facts and draw valid conclusions
• Ability to use judgement and discretion in decision-making situations.
• Proficiency in the use of computer software including, Microsoft Excel, Word, PowerPoint and Outlook and commercial loan spread software.

TCB offers a competitive compensation and benefits package including: Medical, dental vision, life and disability insurance, paid time off, a 401(k) retirement plan with an unbeatable employer match (100% of your first 9%), and a tuition reimbursement program! 

Click here to apply: Commercial Credit Analyst

BSA/AML and Risk Analyst

TCB (The Cooperative Bank) has a full-time opportunity for a BSA/AML and Risk Analyst at our main branch in the heart of Roslindale Village. This position reports to the BSA Officer in order to support the BSA Department in maintaining regulatory compliance and appropriate controls. They are responsible for identifying and investigating suspicious activity in support and fulfillment of the Bank Secrecy Act/Anti-Money Laundering Program.

KNOWLEDGE & SKILLS

• 2-3 years’ experience in BSA/AML preferred, or previous banking experience.
• A high school degree or GED is required. A college degree is preferred.
• Knowledge of Verafin is preferred.
• Significant level of trust and diplomacy is required.
• Strong communication and customer service skills.

TCB offers a competitive compensation and benefits package including: Medical, dental vision, life and disability insurance, paid time off, a 401(k) retirement plan with an unbeatable employer match (100% of your first 9%), and a tuition reimbursement program!

Click here to apply: BSA/AML and Risk Analyst

Senior Mortgage Loan Processor

Look no further for a rewarding career with a strong and stable community bank!

The Cooperative Bank (TCB) has a full-time opportunity in our Residential Lending division for a Senior Mortgage Loan Processor at our Mortgage Operations office in Hingham, MA. This position serves as the lead sales support for the Origination Team. Responsible for working with applicants, the Sales Team, and Underwriter to ensure all new loan applications are efficiently processed and delivered to Underwriting in a timely and accurate manner.

KNOWLEDGE & SKILLS

• High school degree or GED required.
• Two to five years of similar or related experience, including time spent in preparatory positions.
• Significant level of trust and diplomacy is required.
• Strong communication and customer service skills.
• Strong attention to detail is required.
• Experience with Encompass a plus.

TCB offers a competitive compensation and benefits package including: Medical, dental vision, life and disability insurance, paid time off, a 401(k) retirement plan with an unbeatable employer match (100% of your first 9%), and a tuition reimbursement program!

Click here to apply: Senior Mortgage Loan Processor

Branch Supervisor (West Roxbury)

TCB (The Cooperative Bank) has a full-time opportunity for a Branch Supervisor at our West Roxbury branch. This position reports directly to the AVP Branch Manager and is responsible for the daily supervision of a branch office and servicing customers to ensure efficient operations and quality customer service.

Qualified candidates will possess at a minimum:  2 years of experience as a teller, sales associate or customer service role in a retail or customer service environment.; Excellent sales skills; Ability to learn and master the Bank’s retail banking sales and service platform; Computer literate with working knowledge of MS Word and Excel; Courteous and effective verbal and written communication skills; Ability to prioritize workflow; Ability to perform with attention to detail and a high degree of accuracy; Strong analytical and problem-solving skills; Ability to work at other branch locations as needed.

TCB offers a competitive compensation and benefits package including: Medical, dental vision, life and disability insurance, paid time off, a 401(k) retirement plan with an unbeatable employer match (100% of your first 9%), and a tuition reimbursement program!

Click here to apply: Branch Supervisor

To apply click the link in the specific job posting.  You may also e-mail or mail a cover letter and resume to:

The Cooperative Bank
Attn:  Human Resources
40 Belgrade Avenue
Roslindale, MA 02131
hr@bank-tcb.com*

Please note e-mail is not secure.*

Visit us on-line at:  http://www.thecooperativebank.com

TCB is an Equal Opportunity Employer.  Individuals with Disabilities and Protected Veterans are encouraged to apply.