personal banking

You want your money to help you achieve as many life goals as possible. TCB is ready to support you with sound advice, attentive personal service, the right account and loan options, and efficient online tools.

additional services

It’s both a debit card and your TCB ATM card.

Your TCB Debit MasterCard™ can be used to pay for purchases with funds from your TCB checking account without the hassle of writing checks. Your TCB Debit MasterCard™ is not a credit card, but it is welcome anywhere a MasterCard™ is welcome, at over 15 million locations worldwide. On your monthly TCB checking account statement, every purchase made using your Debit Card will be detailed with the amount, merchant’s name and location.

For the ultimate in convenience, your TCB Debit MasterCard™ can also be used as a TCB ATM card to do many of your routine banking transactions 24/7. You can get cash at any of TCB’s automatic teller machine locations as well as thousands of other ATM locations displaying the NYCE® and Cirrus® symbols throughout the U.S. and Canada. You can use TCB ATMs* to make deposits, withdrawals, transfers and balance inquiries to or from any of your TCB checking, NOW, statement savings or money market accounts. You can even make payments on your TCB mortgage or installment loan. *These transactions are available only at TCB ATMs.

How To Get Your Debit MasterCard™

Simply ask a TCB Customer Service Representatives to help you complete an application. Once you receive an activate your card, you’ll have direct access to your TCB transaction accounts and be on your way to a more convenient way of shopping and banking.

You don’t need a Smartphone to bank remotely.

For 24/7 bank and account information and fund transfers, just call 1-800-925-8851 from your touch tone phone. You can also use The Cooperative Bank’s Telephone Banking Hotline to:

Get Account Information

  • Current balances in checking, NOW, money market, statement or passbook savings accounts, certificates of deposit and IRA accounts.
  • Balance and payment information on mortgages, equity lines of credit and installment loans.
  • Activity posted to the above accounts, including ATM/debit card transactions since your last statement.

Transfer Funds

  • Transfer monies between any of your statement-based deposit accounts (checking, money market or savings) as long as the same individual is listed as the primary account holder on both accounts.

Hear Current Rates

  • Access our current interest rates on savings, certificates of deposit, IRAs and NOW accounts.
  • Hear our current rates on mortgages, construction loans, lines of credit and installment loans.

Five Simple Steps to Start

  • Dial 1-800-925-8851.
  • You will be prompted to select an option.
  • If you select the account information option, you will be asked to enter your account number.
  • You will then be asked to enter the last four digits of your social security number.
  • For your security, you will be directed to enter a four-digit personal identification number that is different from the last four digits of your social security number. The system will ask you to verify your PIN by re-entering the same number.

You can now listen to the account information you requested. For future calls about the same account, you will only need to enter your account number and PIN. Additional accounts can be accessed for the first time by repeating the above process.

Call us.

Roslindale
(617) 325-2900

West Roxbury
(617) 325-9955

Charlestown
(617) 242-0380

We’ll call you.
Complete this form and one of our bank representatives will get back to you soon.
Visit one of our locations.

Roslindale
40 Belgrade Avenue
Roslindale, MA 02131

West Roxbury
36 Spring Street
West Roxbury, MA 02132

Charlestown 
201 Main Street
Charlestown, MA 02129

tcb easy switch

It’s easy – just three simple steps – to move your checking account from another bank to TCB!

click here to get started

Ashley Johnson

customer for 2 years

They know my name at my branch. When I walk in, there is a nice calm feeling, but the service is both fast and efficient.

Ashley Johnson

customer for 2 years

They know my name at my branch. When I walk in, there is a nice calm feeling, but the service is both fast and efficient.